Privacy Policy
Triple D Supply, LLC ("Triple D Supply," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit tripledsupply.com (the "Website"), contact us, request information or a quote, inquire about employment, driving, contracting, or partnership opportunities, purchase products through our online store, communicate with us by text message, or otherwise interact with us.
By using our Website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
Information You Provide to Us
We may collect information you voluntarily provide, including:
Name
Email address
Mobile or other telephone number
Company or business name
Billing and shipping information
Information submitted when requesting a quote
Information contained in messages or inquiries you send us
Information submitted in connection with employment, driver, contractor, or partnership opportunities
Order and transaction information
Text messaging opt-in information and consent
Communications you send to us by email, telephone, text message, or through the Website
Any other information you choose to provide
If you make a purchase through our Website, payment information may be collected and processed by our third-party payment processor. We may receive transaction-related information but may not directly receive or store your complete payment-card information.
Information Collected Automatically
When you visit the Website, we and service providers acting on our behalf may automatically collect certain information about your device and use of the Website, such as:
IP address
Browser type
Device type
Operating system
Pages viewed
Referring and exit pages
Approximate geographic location derived from your IP address
Date and time of visits
Website interactions
Cookie and similar technology identifiers
We may use cookies, pixels, local storage, and similar technologies to collect this information.
2. How We Use Information
We may use personal information to:
Operate, maintain, and improve our Website and services
Respond to questions, inquiries, and requests
Prepare and respond to quote requests
Communicate with customers, prospective customers, drivers, contractors, and business partners
Send text messages when you have requested or consented to receive them
Process and fulfill online store orders
Process payments and transactions
Provide customer support
Evaluate employment, driver, contractor, or partnership inquiries
Maintain the security and integrity of our Website and systems
Detect and prevent fraud, misuse, or other unlawful activity
Understand Website usage and improve user experience
Maintain business and transaction records
Comply with applicable laws, regulations, legal processes, and governmental requests
Establish, exercise, or defend legal claims
Carry out other purposes disclosed to you when information is collected
Where permitted by law, we may also use contact information to communicate with you about our services or other matters relevant to your relationship with Triple D Supply.
3. Cookies and Similar Technologies
Our Website may use cookies and similar technologies that help the Website function, remember preferences, understand Website traffic and usage, maintain security, and support other Website features.
Some cookies may be placed by third-party service providers whose technology is incorporated into our Website.
You can generally control cookies through your browser settings. Disabling certain cookies may cause some Website features to function differently or become unavailable.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
4. How We Disclose Information
We do not sell personal information for money.
Subject to the specific protections for mobile information, SMS opt-in data, and consent described in Section 5 below, we may disclose personal information to third parties when reasonably necessary to operate our business, including:
Website and technology providers. We may disclose information to companies that host, maintain, secure, analyze, or otherwise support our Website and information systems.
Payment and commerce providers. Information necessary to complete purchases may be provided to payment processors, e-commerce providers, shipping providers, and other companies involved in fulfilling transactions.
Professional advisers. We may disclose information to attorneys, accountants, insurers, consultants, and other professional advisers when reasonably necessary.
Service providers. We may provide information to vendors and contractors performing services on our behalf, subject to applicable privacy requirements and the mobile information restrictions stated below.
Legal and safety purposes. We may disclose information when we believe disclosure is required by law, subpoena, court order, or other legal process, or when reasonably necessary to protect the rights, property, security, or safety of Triple D Supply, our customers, Website users, or others.
Business transactions. If Triple D Supply is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, personal information may be disclosed or transferred as permitted by applicable law.
We may also disclose information at your direction or with your consent, except that mobile information and text messaging opt-in data and consent will be handled as described below.
5. Mobile Information and Text Messaging Privacy
Triple D Supply takes the privacy of mobile information and text messaging consent seriously.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Triple D Supply will not sell, rent, or share mobile phone numbers, text messaging originator opt-in data, or SMS consent information with third parties or affiliates for their marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties.
If you consent to receive text messages from Triple D Supply, your consent applies only to communications from Triple D Supply for the purposes described when you opted in. Consent to receive text messages is not a condition of purchasing goods or services unless otherwise expressly disclosed and permitted by law.
Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP to a message. Where supported, you may reply HELP for assistance.
6. Third-Party Services and Links
Our Website may contain links to websites or services operated by third parties. We may also use third-party platforms to provide Website hosting, analytics, payment processing, e-commerce, communications, mapping, or other functionality.
Those third parties may collect information independently under their own privacy policies.
Triple D Supply is not responsible for the privacy, security, or content practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
The use of third-party services does not alter the mobile information and text messaging privacy commitments described in Section 5.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide services, complete transactions, maintain appropriate business records, resolve disputes, enforce agreements, and satisfy legal, accounting, tax, or regulatory requirements.
Retention periods may vary depending on the type of information and the purpose for which it is maintained.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information submitted through our Website or other electronic communications.
9. Your Privacy Choices
Depending on where you live and applicable law, you may have rights concerning your personal information. These may include the right to:
Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Obtain information about how personal information is collected, used, or disclosed
Opt out of certain communications
Withdraw consent where processing is based on consent
Exercise other rights provided by applicable privacy law
These rights are subject to applicable exceptions and limitations.
To submit a privacy request, please contact us using the information provided in the Contact Us section below. We may need to verify your identity before completing certain requests.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
10. Marketing Communications
If you receive promotional emails from us, you may opt out by following the unsubscribe instructions contained in the communication or by contacting us.
Even if you opt out of promotional communications, we may continue to send non-promotional communications concerning transactions, services, safety, legal notices, or an existing business relationship.
For text messages, you may opt out by replying STOP to a message.
Nothing in this section permits Triple D Supply to share mobile information or text messaging opt-in data or consent in a manner inconsistent with Section 5.
11. Children's Privacy
Our Website and services are intended for a general business and adult audience and are not directed to children under 13.
We do not knowingly collect personal information from children under 13 through the Website. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
12. Employment, Driver, Contractor, and Partnership Information
If you provide personal information while expressing interest in employment, driving, contracting, or another business opportunity with Triple D Supply, we may use that information to evaluate your inquiry, communicate with you, assess qualifications, maintain appropriate records, and comply with applicable legal obligations.
Additional notices, disclosures, authorizations, or policies may apply if you proceed through a formal employment, driver, or contractor application process.
13. State-Specific Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state law.
Where such laws apply to Triple D Supply and your personal information, we will process valid requests in accordance with applicable legal requirements, including any applicable rights to access, correct, delete, obtain a copy of, or opt out of certain uses of personal information.
If we are required by applicable law to provide additional state-specific disclosures, those disclosures may supplement this Privacy Policy.
14. Do Not Track and Privacy Signals
Some browsers offer a "Do Not Track" setting. Because there is not a universally accepted standard governing how websites should respond to traditional Do Not Track signals, our Website may not respond to those signals.
Where applicable law requires recognition of browser-based opt-out preference signals, we will handle supported signals as required by law.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy. Material changes may also be communicated through the Website or by other appropriate means when required by law.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact: